Hotline to test condition of mobile phones
The Telecom Regulatory Commission (TRC) introduced a hot line
yesterday for mobile phone users to verify the bona fide of a new phone
before buying it.
The buyers could send the International Mobile Equipment Identity
imei number to 1909 and receive the details of the make of the phone and
a verification if the product is a genuine one within 30 seconds, TRC
Director General, Anusha Pelpita said.
He said the objective is to put a tab on substandard, harmful and
illegal mobile phones entering the market and ultimately make the
consumers ill or become a hazardous waste that is hard to recycle or get
The correct way to send the imei number to TRC for verification is -
imei type number and sent to 1909.
"Over 30%-40% of mobile phones in our market are imported illegally.
Some of them are not up to permitted health standards," he said.
In the future the packaging (boxes) of new mobile phones should carry
a TRC registration number in addition to the security serial 'imei
number'. He said these measures will also protect the fast growing
mobile market in the country.
The TRC screens all the genuine consignments of mobile phones for
international safety standards before being permitted into the market.
The imei number of the mobile phone of any make can be retrieved by
typing *#06#. By providing this number to the mobile phone service
provider a stolen phone can be blocked.