The Information and Communication Technology Agency (ICTA) implemented an electronic Document Attesting System (eDAS) at the Ministry of Foreign Affairs (MFA) recently.
Using this electronic system, citizens can get their certificates attested and certified within five to 15 minutes, by merely accessing one single counter at the Consular division of MFA.
This service at the consular division of the MFA was inaugurated by the Minister of Foreign Affairs Mangala Samaraweera.
Deputy Minister of Foreign Affairs Dr. Harsha de Silva, Secretary of Foreign Affairs Esala Weerakoon, Secretary to the Ministry of Telecommunication and Digital Infrastructure, Wasantha Deshapriya, Chairperson of ICTA, Chitranganie Mubarak and MD/CEO of ICTA Muhunthan Canagey were also present.
Till the launch of this electronic system, the MFA followed a manual process of document attestation and certification and citizens had to spend two days to obtain this service.
The state of the art infrastructure includes high speed scanners and biometric authentication for ensuring document safety, traceability, good governance and transparency. The center has been implemented with the modern queue management system which enables citizens to book appointments using their mobile phones and provides notifications on their mobiles as well.
The solution was deployed on the Government Cloud infrastructure and connected using the government network. The system will also be extended to all foreign embassies.
“ICTA’s vision is to have a digitally inclusive society, and one of its objectives is to ensure an efficient and seamless, citizen friendly experience in government,” said MD/CEO of ICTA, Muhunthan Canagey.
The Consular Division of the MFA serves around 500 citizens to attest and certifying their documents on a daily basis and they have to examine and verify more than 1,200-1,500 documents per day.
With the implementation of eDAS, citizens can also get prior appointments if they hope to visit the Consular Division to obtain its services.
It is also important to note that the MFA has moved the consular division to a new location with improved and developed ICT Infrastructure and interiors.