eChannelling obtains ISO 9001:2015 certification | Sunday Observer

eChannelling obtains ISO 9001:2015 certification

eChannelling has obtained the ISO 9001:2015 certification and version upgrade as a measure of the consistent quality of the products and services it offers to enhance service standards.

This certification is one of the world’s most popular management system standards and reflects that echannelling has the right framework to enable continuous improvement and consistent quality standards.

By obtaining ISO 9001:2015, eChannelling has demonstrated that it complies with international standards across quality management aspects of its operations which include customer focus, leadership, people engagement, process approach, improvement, evidence-based decision-making and relationship management.

This certification is expected to continuously improve internal business processes, enhance brand image and also build a loyal customer base.

The management and staff of eChannelling have worked tirelessly to achieve this certification and will continue the same momentum moving forward by expanding service offerings to its customer base and thereby improve customer satisfaction.

eChannelling PLC is a wholly owned subsidiary of Mobitel (Pvt) Ltd and is the largest doctor channeling network in Sri Lanka.

It is also the pioneer software developer and ICT service provider to the healthcare industry in the country. eChannelling is the first company in Sri Lanka to offer a complete e-commerce based service in the health sector and the first public quoted Technology Company in the Colombo Stock Exchange.

Fuelling over Rs. 700 million in investments to date, eChannelling has a network of over 200 hospitals with more than 4,500 doctors, around the country.