MTI shares insights on employee engagement | Sunday Observer

MTI shares insights on employee engagement

MTI’s International HR Consultant Darshan Singh engaging with the  European Audience in Marbella, Spain.
MTI’s International HR Consultant Darshan Singh engaging with the European Audience in Marbella, Spain.

MTI’s HR Thought Leadership Team, led by Darshan Singh, was selected by the CMAE European Conference in Spain, to share learnings and research findings into 135 leaders and managers of 23 countries around the world.

The session recognised the importance of employee engagement in achieving a sustainable competitive advantage in any business and even more so in the service-orientated golf industry.

While every golf club manager dreams of passionate, engaged employees who come to work every day ready for the challenges that lie ahead, the session addressed the fact that the reality is more complicated.

Many different factors influence how employees approach their work and this can make instilling passion a difficult challenge. A workforce that lacks passion will miss out on valuable business opportunities for the club on a daily basis.

The presentation emphasized that to create employee passion, golf club managers need to care about their employees’ work environment, what they do and their relationships. Creating a sense of pride towards their job is an important step towards building employee passion. Employees should feel they are a vital part of the team in order to create an atmosphere where everyone works ‘hard and smart’ for the club.

The intended outcome of the session by Darshan, whose passion lies in developing people to reach their full potential, was to enable the participants to have employees who are highly passionate and motivated about their jobs. 

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