The Bank of Ceylon (BOC) Branch on Wheels extends its service to several other provinces including Sabaragamuwa, Southern, Northern, and Uva Province providing many more customers of the region the convenience of banking.
The mobile branch vehicle includes a teller counter, customer area, ATM, and a self service kiosk. A wide range of banking services such as cash deposits and withdrawals, fund transfers, bill payments, accounts opening, applying for loans and internet banking are provided here. With the online connectivity the mobile branch has, a transaction that would be done at or through this branch would be updated real-time.
The BOC Branch on Wheels has been introduced in line with the Government objective to bring in the un-bankable population in the country to the banking stream by extending modern banking facilities to customers in remote areas and building their confidence in the banking stream.
Even these modern banking facilities are hard to reach for some; mobile branch will go up to the customer breaking psychological and geographic barriers to make banking more feasible. Enabled as a part of the digital transformation, the Bank takes this initiative very seriously.
To ensure that the entire country is covered, the Bank will assign a mobile branch for each province. By doing so, it will be able to cover wider ground area and reach a wider customer base ranging from a busy marketplace, to a school, hospital and any type of organization or factory, at the convenience of the customer.
The branch will be deployed according to a pre-decided schedule to operate as a routine branch.