UA recently introduced a customized digital policy book to customers. It provides a convenient service and transparency related to policy information.
Through this customised digital policy book, customers will receive all the information related to their life insurance cover at their fingertips.
General Manager, Life, Ms. Iroshini Tittagalla said, “We are extremely glad to introduce yet another novel approach where we can add value and share the experience of convenience with all our customers.
“The novel approach would provide the customers with easy access to information about their Life Insurance Policy related information at their fingertips without any delay. This initiative would eliminate one of the major challenges we faced in terms of providing customers with on the spot policy information in an effective manner and encourage many more persons to experience the benefits of Life Insurancey,” she said.
Chief Operating Officer, DOK Solution, Ms. Prabodhanie Wanigasundara said, “It’s a privilege for us to partner with an Industry leader like Union Assurance who always strive to deliver extra value addition to its customers with the aid of latest technology.
“We see them as trend setters in Insurance Industry where any service organization can benchmark for uplifting their service orientation,” she said.