WHO and Rakuten Viber to fight misinformation | Sunday Observer

WHO and Rakuten Viber to fight misinformation

5 April, 2020

The World Health Organization (WHO) and Rakuten Viber have formed a partnership to fight misinformation around COVID-19 with an interactive multi-language chatbot available globally. The bot aims to combat fake news and false information that has been rapidly circulating about the virus.

The chatbot is available in English, Arabic, Russian, and soon to be translated into 20 more languages to assist people who are looking for accurate health information. It highlights the most commonly asked questions and the latest news related to the pandemic.

The ‘Latest News’, section is updated in real-time straight from WHO’s website and into the palm of your hand. Other main sections include ‘Protect Yourself’, ‘Mask usage’, ‘Travel recommendations’ and an interactive ‘Myths’ quiz to test the knowledge of the virus.The ‘Donate Now’ button prompts users to support the WHO fight against the pandemic through donating to the COVID-19 Solidarity Response Fund.

“WHO aims to reach as many people as possible with reliable health information through innovative digital technology. Information is power and can help save lives during this pandemic,” said WHO Director-General Dr. Tedros Adhanom Ghebreyesus.

“Use the chatbot yourself, support and protect your relatives by sharing it with them. Digital is safe,” said CEO of Rakuten Viber, Djamel Agaoua.

 The chatbot is free and already available for all Viber users globally. The bot is also available through vb.me/c6e9fa