COSMI hails SMEs’ and Micros’ services during lockdown | Sunday Observer

COSMI hails SMEs’ and Micros’ services during lockdown

17 May, 2020
Nawaz Rajabdeen (front) and COSMI Chairman Macky Hashim. 
Nawaz Rajabdeen (front) and COSMI Chairman Macky Hashim. 

The Confederation of Micro, Small and Medium Industries (COSMI) last week hailed the achievements of SME and micro sellers and delivery services during lockdowns as a clear proof of sector’s untapped potential as the last mile in the FMCG supply chains.

“We saw their capacity for Just In Time (JIT) delivery of essential items and groceries. With remarkable speed they largely saved people from shortages and hunger,” said COSMI Founder President Nawaz Rajabdeen assessing the outcomes of door-to-door delivery services.

“Along with essential services, the security forces and healthcare workers, another service system came to our frontlines unexpectedly. These are our SMEs and micro sellers and micro delivery riders and taxi services – they all took risks, took over disrupted supply chains to deliver essential goods to households, thereby saving lives of residents in lockdown - and also reducing the burden of the government from food delivery problems.

“The SME and micro delivery persons supplied a vast range of essential products to households -and more. In addition to various processed meats, seafood, groceries and fresh fruits and vegetables, they supplied medicines and other medical aid, personal protective equipment such as masks, various beverages, books and stationery items and even computer equipment.

“Their turnaround times kept deliveries flowing and helped in sustaining urban family lifestyles. The seamless way restaurants, groceries, fresh fruits and vegetable SME and micro sectors merged with independent micro delivery networks to fulfil consumer needs is unprecedented.

“We saw clear trends in orders based on Facebook, Whatsapp and web taking off along with call-in orders via phone lines. The SME suppliers and micro delivery networks had no issues in leveraging these platforms.

“It is the SME and micro sectors that clearly rose to meet the consumer demand pressures during the lockdown. Large scale supermarkets and FMCG firms too were delivering door-to-door but SME and micro deliveries pierced every nook and corner with speed.

“We thank Government officials and the police for giving SMEs, Micros and the riders the necessry support in curfew passes.

We also call on officials to support them in boosting their sanitary standards and immunity boosting,” he said.