Litro Gas Lanka raises the bar in delivery response | Sunday Observer

Litro Gas Lanka raises the bar in delivery response

17 May, 2020

Litro Gas Lanka Ltd introduced a multi-faceted and swift response to serve Sri Lankans islandwide with an uninterrupted supply of gas during the curfew.

Adopting the stance ‘Stay Home, Stay Safe – We will deliver Litro Gas to your Doorstep’, Litro Gas deployed the Company’s dealer network to augment their home delivery promise. Litro Gas initially deployed 500 dealers and then expanded to over 1,000 and consequently became the first conglomerate, which fulfilled customer requirements swiftly without any shortages, during this difficult period.

Litro Gas also partnered with PickMe Foods to facilitate delivery within Colombo and subsequently expanded to the outskirts. The Company deployed a fleet of  vehicles to deliver gas cylinders directly to households. The daily LP gas requirement in Sri Lanka is around 80,000 cylinders for domestic consumption. 

The Company’s communication channels took a novel approach by introducing a hotline number for consumers to inquire about the closest Litro Gas dealer who would deliver Litro Gas to their door-step, even during curfew hours. Customers were encouraged to visit the Litro Gas website to search for information about the latest development and expansion in the dealer network and areas where Litro gas was being delivered. 

The Litro Filling Plant maintained an uninterrupted supply through the filling and distribution of cylinders consistently, with the exception of April 13-14. 

The Company received approx. 41,000 MT of LPG from March 15 to April 30, which allowed them to ensure an uninterrupted supply of gas.