Airtel launches mental health chat-line | Sunday Observer

Airtel launches mental health chat-line

3 January, 2021
CEO Ashish Chandra 
CEO Ashish Chandra 

Airtel Sri Lanka launched Sri Lanka’s first ever text-based mental health helpline in partnership with the National Institute of Mental Health (NIMH) recently.

The service which went live on World Mental Health Day 2020, is free for Airtel customers and is also accessible for users of other mobile networks.

Connecting to the launch over video, CEO and Managing Director, Ashish Chandra said, “Digital technologies are transforming learning, socializing and communication among youth. 

Our brand is heavily engaged with young Sri Lankans and we are very much aware that they prefer to use digital platforms to engage and find solutions. At Airtel, we are always looking at ways to create meaningful connections for our customers by blending technology with human needs and this is one such initiative.” 

The event took place alongside a panel discussion addressing this year’s theme for World Mental Health Day; “Mental health for all through greater investments and access”.

The session moderated by mental health advocate Shanuki de Alwis featured, Senior Consultant Psychiatrist, National Institute of Mental Health, Dr. Pushpa Ranasinghe, Psychologist Nivendra Uduman  and  Head of HR, Airtel Lanka, Kanishka Ranaweera. Airtel’s Head of HR, Kanishka Ranaweera said, “Outside our business operations, a majority of our work focuses on empowering the next generation of Sri Lankan’s. From sports, to vocational training to even cybersecurity training, Airtel has been in the forefront of creating a lasting impact in education, careers and the lives of young people.”