SLT-Mobitel marks International Customer Service Week | Sunday Observer

SLT-Mobitel marks International Customer Service Week

10 October, 2021

Recognised for its commitment to maintaining excellence in offering exemplary services, SLT-Mobitel launched ‘Customer Service week 2021’ on the theme ‘Power of Service’ recently with a host of exclusive offers designed to benefit their customers.

Celebrated widely, the goal of ‘Customer Service Week’ is to champion the essence of customer service and that of the people that serve and support customers on a daily basis. This celebratory week aims to express gratitude and show appreciation to customers as well as recognise deserving customer-facing employees for their hard work and dedication and to share customer experience excellence with other stakeholders.

As an initiative to identify and appreciate their customers for their loyalty, in addition to reward and engage users during this week, SLT-Mobitel Mobile is offering free post-paid connections for SLT land line users. Customers also have the opportunity to win a range of attractive gifts including a 4G Dongle, a 4G pocket router and smartphones by participating in digital campaigns and service registrations. Further, SLT-Mobitel Mobile customers will also receive bonus talk time, first month rental free for MAX package activations, and first month rental free for mTunes and News Alert services, along with a variety of IDD and roaming services and mCash cash back offers.

The week, themed ‘The Power of Service’ aligns with SLT-Mobitel’s leadership in customer care in the telecommunications industry. As a nationally loved and trusted brand, SLT-Mobitel continuously exhibits well-organized and professional customer delivery, unstintingly appreciating customers for doing business with the company and in providing feedback to render unmatched experience. For more information, customers can log onto www.Mobitel.lk/customer-service-week. 

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