DFCC Bank bags merit awards | Sunday Observer

DFCC Bank bags merit awards

8 May, 2022

DFCC Bank recently bagged two new accolades at the LankaPay Technnovation awards 2022 for 2020-2021.

The Bank was awarded the ‘Best Common ATM Enabler of the Year under category B’ and ‘Bank of the Year for Financial Inclusivity under category C’ due to its efforts at driving inclusive financing, and the significant growth in CEFTS, SLIPS and common ATM switch transactions and due to its high performance within the financial services sector.

The accolades highlight the Bank’s many inclusivity-focused initiatives, and the positive impact the Bank has had on all stakeholders in using innovative digitisation-based practices to further its reach and effectiveness. The Bank’s efforts in ensuring the continuous provision of services having implemented all Covid-19 related best practices and health and safety protocols, alongside its targeted communications to expand the reach of the DFCC MySpace ATMs contributed to the growth in use of common ATM switch.

The fourth edition of LankaPay Technnovation Awards - Sri Lanka’s pioneering payment technology innovation awards took place at the Shangri-la Hotel, Colombo recently.

DFCC Bank CEO Thimal Perera said, “DFCC Bank is proud to have won not one, but two awards at the recent LankaPay Technnovation awards. Our comprehensive customer value creation efforts over the past two years are at the very heart of these accolades, which also showcase the success of our efforts to digitise to ensure the greatest levels of customer service and thereby, customer satisfaction.