SLIM’ obtains two ISO certifications | Page 2 | Sunday Observer

SLIM’ obtains two ISO certifications

Reinforcing its commitment to constant development, Sri Lanka Institute of Marketing (SLIM), the national body for Marketing has been certified by the International Organisation for Standardisation (ISO) covering all its operations, including branch operations in Kandy and Matara.

SLIM received the ISO 9001:2015 and ISO 29990:2010 in recognition of its superior quality management systems and is one of the first organisations to obtain ISO 29990:2010 certification in Sri Lanka which is for Learning Service Providers (LSP), providing non formal education and training services. ISO 29990:2010 quality assurance standard enables to establish, implement, and maintain a management system which focuses on sustained management of design, delivery and evaluation of courses for its Learning Service Providers.

In addition, ISO 9001:2015 is an international standard for quality management systems, which demonstrates an organisation’s ability to consistently provide products and services which meet customer and applicable statutory and regulatory requirements while achieving excellence in customer service and delivery.

Commenting on the certifications, SLIM President Mr. Pradeep Edward noted that it symbolises the institute’s promise of delivering unmatched quality.

“We are delighted to have been awarded the ISO quality certifications, as it reiterates our constant assurance of quality across all our processes. We are grateful to Bureau Veritas Sri Lanka for carrying out a fair evaluation based on the required criteria “

SLIM CEO/Executive Director Mr. Sanath Senanayake said that the certifications would support SLIM in its endeavor to develop world class marketers in Sri Lanka.

“SLIM recognises the need to provide regular high-quality services to our stakeholders in order to be effective in our journey of developing globally competitive marketing professionals. ISO 9001:2015 and ISO 29990:2010 provide us with the most current processes to provide high quality services to our students, lecturers, professional members and partners, and to improve these processes on a continuing basis according to market dynamics.”

The certification was awarded as a result of the 5-year plan of SLIM, long term stability and exemplary corporate governance, which were supplemented by initiatives such as the incorporation of quality systems into operational processes and creating a new quality culture within processes which drive high SLIM standards.