Doc990 Clinic Solution wins Health-Tech Award | Sunday Observer

Doc990 Clinic Solution wins Health-Tech Award

2 October, 2022

The Doc990 Clinic Solution, a digital health solutions service provider, powered by Dialog Axiata PLC, was awarded the Health-Tech Award under the category Telecare at the fifth Commonwealth Digital Health Awards (CWDHA) by the Commonwealth Centre for Digital Health.

The Doc990 Clinic Solution is a channelling platform that was extended free to the Lady Ridgeway Hospital (LRH) which comprises a convenient ‘1390’ toll-free, trilingual channelling hotline (from any mobile network).

This solution was an integral step forward in the digitisation journey of LRH, allowing patients to reap the benefits of a remote doctor channelling service from across Sri Lanka.

The LRH annually serves over 445,000 patients in over 40 clinics. As a value addition to the hospital’s processes, the Doc990 channelling system enables staff to manage doctor-patient appointments, enabling a convenient doctor channelling experience for both patients and the hospital’s staff.

Group Chief Digital Services Officer of Dialog Axiata, Renuka Fernando said, “With an exponential increase in digital health innovations during the height of the pandemic and much after, Doc990 is humbled and honoured to have been recognised as the winner of the Telecare category at the 5th edition of the globally recognised CWDHA.

“In times of volatility and uncertainty, Doc990 is pleased to facilitate all Sri Lankans with progressive digital health technology that will enable them to face the new normal with convenience and confidence,” she said.

Doc990, operated by Digital Health (Pvt) Limited offers medical services to subscribers from the convenience of their mobile phone. Launched in 2016, Doc990, a subsidiary of Dialog Axiata PLC, connects users over 5,000 doctors in over 140 hospitals through its digital health platform which is accessible to users via, by dialling 990 or via the Doc990 app, available on Android and iOS.

Doc990 offers a range of medical services including doctor channelling sessions at hospitals islandwide for physical consultations while connecting users virtually with qualified doctors, quality pharmacies and laboratories through digital health tech, with the aim of transforming the delivery of integrated healthcare through home-based solutions.