Mercedes-Benz AG Global technical expert, Saurabh Singh outlined the necessity of adhering to manufacturer-recommended service intervals and maintenance to ensure the performance and safety of vehicles.
He was speaking at the Mercedes-Benz Flying Doctor Service Clinic, organised by DIMO, the authorised distributor for Mercedes-Benz in Sri Lanka.
The Flying Doctor Service Clinic offered Mercedes-Benz owners personalised interactive expert guidance on maintaining their vehicles straight from the Manufacturer. The 30 available slots were snapped up within a mere two days, highlighting the immense interest from the customers.
Singh, also known as the ‘Flying Doctor’, said, “Delaying repairs can lead to further damage and unforeseen major repairs, impacting vehicle’s safety and performance.
Regular service with manufacturer-recommended software updates and Genuine Parts not only ensures optimal performance but also enhances the vehicle’s resale value. “At a time when durability is paramount, entrusting Mercedes-Benz cars to the authorized service dealer, who performs servicing according to manufacturer guidance with recommended tools rather than way-side garages, guarantees the quality and expertise necessary to uphold the exceptional standards.
Given the import restrictions, many customers are considering pre-owned Mercedes-Benz options for upgrading. Focusing on agent-maintained vehicles with a proven track record of timely servicing using genuine parts is important when selecting pre-owned Mercedes-Benz. Opting for a DIMO-maintained pre-owned car provides the added benefit of a comprehensive 360-degree inspection and readily available service records. A complete service history from DIMO will give potential buyers peace of mind,” he said.
In addition to the expert guidance from the manufacturer, DIMO elevates the Mercedes-Benz ownership experience with exceptional service throughout Sri Lanka with Mercedes-Benz Service 24-hour islandwide roadside assistance for peace of mind in any situation.
All Mercedes-Benz vehicles will be meticulously served by a team of Mercedes-Benz AG-trained technicians who possess in-depth knowledge of all Mercedes-Benz models. DIMO uses all Mercedes-Benz AG-recommended special tools and equipment, guaranteeing the most precise and efficient services.