IBM has entered into a collaboration with Pan Asia Banking Corporation PLC of Sri Lanka to modernise the bank’s digital infrastructure and deliver faster, more secure banking services across Sri Lanka.
Banks in Sri Lanka are undergoing major transformations to meet the needs of new and existing customers seeking personalised product experiences, transparency, and security, all in real time.
To support future growth and 24/7 banking operations, Pan Asia Bank upgraded its technology infrastructure with advanced servers, AI-powered observability for application monitoring and scalable data storage.
These helped the bank enhance cloud readiness and provide real-time visibility into application performance— reducing downtime and improving customer experience.
Working with its business partner South Asian Technologies (SAT), IBM deployed the latest AI and hybrid cloud solutions including IBM Power10 servers, IBM FlashSystem storage and IBM Instana for real-time, full-stack observability for application performance monitoring.
The transformation has already delivered strong results:
• 40% boost in application performance
• 50% faster deployment of new services
• Improved uptime and lowered operational costs
With this modernisation, Pan Asia Bank is better positioned to meet the evolving needs of Sri Lankan customers and drive digital innovation in the banking sector.
“As part of our commitment to deliver impactful, innovative, and responsible banking solutions to our customers and stakeholders, refreshing our technology systems that power our services was critical,” said Kanchana Devasurendra, Chief Information Officer, Pan Asia Bank.
