Dialog Axiata PLC has again been crowned by LMD as the Most Loved Service Brand and the Most Loved Telecommunication Brand in Sri Lanka for 2025, reaffirming its commitment to delivering exceptional customer experiences and building enduring emotional connections through innovation and reliability.
This consecutive win marks the second year Dialog has secured the top spot in both categories, following its dual recognition in 2024. The accolades were based on an independent study conducted by PepperCube Consultants and commissioned by LMD, where a balanced demographic of 400 readers from across Sri Lanka cast their votes.
The survey, which featured respondents from provinces including Western, Southern, Central, North-Western, and Northern, identified the brands that best resonated with readers based on trust, loyalty, and brand affinity.
“To be recognised as Sri Lanka’s most loved brand for two consecutive years is a tremendous honour,” said Lasantha Theverapperuma, Group Chief Marketing Officer of Dialog Axiata PLC.
