The King of ‘City Hangouts’ when it comes to café du coffee is non other-than Barista’s.
However having conquered the city, it has news to those city dwellers who travel outstation, or those already located in towns. Barista is now expanding to the outskirts…
Barista Coffee Lanka, the country’s leading cafe chain, has unveiled Sri Lanka’s first café-based self-ordering KIOSK, setting a new benchmark in the local food and beverage landscape. This cutting-edge addition is now operational at both Barista outlets located at the Welipenna Service Area on the Southern Expressway, offering a faster, smarter, and seamless experience for coffee lovers on the move.
“As the market leader in Sri Lanka’s café industry, Barista is continuously investing in forward-thinking solutions that elevate the customer journey while reinforcing operational excellence,” said Dilupa Pathirana, CEO/Director of Barista Coffee Lanka. “The introduction of the self-ordering kiosk marks a pivotal milestone in our digital transformation roadmap; one that blends technology with hospitality to reimagine convenience at scale.
This initiative is not just about speed; it’s about future-proofing our service model, strengthening brand relevance in high-mobility environments, and setting the tone for the next era of customer engagement in Sri Lanka’s F&B sector.”
The KIOSK enables customers to place their orders in just three easy steps: Select, Pay, and grab, eliminating queues and reducing wait times during peak travel hours. Whether it’s a quick caffeine fix to start the day or a relaxing break on a long journey, the self-ordering system guarantees speed and efficiency without losing the soul of the café experience.
Equipped with a user-friendly touchscreen and secure contactless payment options, the KIOSK allows customers to browse the menu, including customizations and new additions, at their own pace, ensuring they get exactly what they crave.
By embedding digital convenience with warm hospitality, Barista continues to lead innovation in Sri Lanka’s coffee scene. This launch echoes a global trend where self-ordering technology is becoming a hallmark of modern café culture, enhancing satisfaction while preserving quality service.
While this launch begins with Welipenna, Barista has plans to expand this technology to other Barista outlets island-wide, reinforcing its commitment to innovation and customer convenience across the network.
While the process is quicker, the essence of the Barista brand remains untouched– quality coffee, heartfelt service, and the cozy familiarity that keeps customers coming back.
From signature brews to highway-ready snacks, the new self-ordering kiosks aim to meet evolving consumer needs with a blend of speed, simplicity, and digital sophistication. Barista continues its journey to deliver happiness now more efficiently than ever.‘
