AIA Insurance notches Rs.1 b collection on Quick Pay App | Sunday Observer

AIA Insurance notches Rs.1 b collection on Quick Pay App

26 September, 2021

AIA Quick Pay, the disruptive digital premium payment app developed specially for AIA Insurance’s Wealth Planners and Financial Planning Executives to collect customer premiums hit Rs. 1 billion in transactions and premium collections, as at July 2021. 

This impressive engagement which was achieved in 22 months since the app’s introduction is testament that AIA’s unwavering commitment towards customer convenience truly does resonate with the customer.

AIA Quick Pay is one of the first automated payment apps in Sri Lanka’s Life Insurance Industry, making payment of premiums faster and easier for AIA customers. It is essentially a digital solution that lets customers pay for new policies, set up recurring payment plans or Standing Orders, pay for policy revivals, all via an online link.

AIA CEO Nikhil Advani said, “Achieving Rs. 1 billion in premium collections within 22 months is a major milestone in AIA’s journey in driving greater customer convenience and transition to digitalization. At AIA we respect our customer’s time and understand that their convenience is important. That is why we had to find a way for customers to make premium payments or set up a Standing Order using their debit or credit card, simply and securely, from the comfort and safety of their own home.”

AIA Quick Pay is one of the largest insurance digital payment volume contributors on the Mastercard Payment Gateway Platform in Sri Lanka through Cargills Bank powered by DirectPay.