People’s Leasing & Finance PLC (PLC) is now poised to provide Western Union international money transfer pay-out services through a partnership with People’s Bank.
This collaboration not only expands the remittance services network of People’s Leasing but also enhances accessibility for customers nationwide. With over 110 locations of People’s Leasing across Sri Lanka, customers can conveniently receive Western Union money transfers.
As a global leader in cross-border, cross-currency money movement and payments, Western Union operates a vast financial network spanning over 200 countries and territories, including Sri Lanka. With its longstanding presence in Sri Lanka, Western Union has successfully connected Sri Lankans living and working across the globe, facilitating secure and convenient money transfers.
Stemming from its vision of “to become legendary in the financial-service scene as a provider of customer-friendly, creative and innovative total solutions,” PLC focuses on empowering the customer.
As part of the collaboration, many offerings have been incorporatedto ensurerecipientsenjoy Western Union’s services at PLC. These include a dedicated software system (fully automated system) and a central remittance unit at the Head office, which will support smooth operations while performing tasks, addressing customer issues, and complaints.
Director/CEO of PLC Shamindra Marceline said there has been a notable rise in Sri Lankans living and working abroad who actively support their families back home. When receiving money from overseas, customers seek convenience, speed, and reliability.
PLC is pleased to fulfill these needs through its collaboration with Western Union, extending services not only to urban areas but also to rural regions. PLC has always prioritised customer aspirations and will continue to do so, striving to provide exceptional service. “I express my sincere appreciation to People’s Bank for their instrumental support in enabling us to operate as a subagent of People’s Bank for offering the Western Union branded money transfer services and for their unwavering assistance throughout the implementation phase,” he said.