The Bank of Ceylon (BOC) again set a record during Avurudu season with over Rs. 185 billion in transactions taking place in BOC’s CRM and ATM terminals.
This record is a testimonial to customer’s faith kept on the Bank’s ATM and CRM network, to provide them the best in class 24-hour operative convenient banking services.
Having a fully operational ATM and CRM network with over 1,460 machines, at the time of writing, covering the entire country, BOC has provided customers utmost convenience and easy access to cash for their immediate cash requirements during Avurudu season.
The Bank has installed over 861 Cash Recycling Machines (CRMs) apart from 600 ATMs covering every strategic point throughout the country enabling BOC customers to deposit money into their accounts on real time 24 hours a day. Transactions made on the ATM and CRM network was recorded from April 1-15 which was over 9.7 million to the value of Rs.185.9 bn.
The Bank of Ceylon from its islandwide branch network has recorded 0.82 Million transactions worth Rs. 318 billion through counters during the peak of this festive season from April 8-11.
“The bank considers it as a privilege to have assisted all its customers during this avurudu season to have conveniently fulfilled their immediate cash requirements through its massive ATM and CRM network and Branch network spread across the country throughout.
I thank all our customers who have placed their trust in our service and wish to reiterate our commitment towards continuous service excellence,” said Deputy General Manager Branch Operations Priyal Silva.
BOC ATM and CRM network of more than 1,460 machines covers every hotspot in the country and physical branch network count is 653, and this has led to the increase in usage of these service points among general public.
The Bank is currently expanding its digital customer touch points strategically. All ATM and CRM transactions are instantly updated and customers can immediately check their balances either through B-APP smart phone application or through Smart Passbook mobile application.
Unlike many CDMs which require money to be fed into the machine note by note or be inserted into an envelope, BOC’s own machines allows customers to place a bundle of 200 notes in a mix of over Rs. 100 denominations in a single deposit.
