Global Customer Experience Guru Ron Kaufman will lead an event in Sri Lanka on June 6 at Waters Edge, Battaramulla, on uplifting customer service and elevating organisational excellence amid challenging contexts.
This program is designed to benefit entrepreneurs and professionals at all levels. Attendees can expect a deep understanding of proven strategies to build sustainable service models in a time of flux, how to address gaps in service execution, how to bring cross-functional teams together, how to deliver more value for their organisation, and more.
Kaufman’s event in Sri Lanka is organised by BNI Sri Lanka, the local arm of BNI (Business Network International).