BOC extends ‘Branch on Wheels’ services | Page 2 | Sunday Observer

BOC extends ‘Branch on Wheels’ services

Left: Bank of Ceylon’s CEO and General Manager Senarath Bandara opens the ‘Branch on Wheel’ mobile vehicle.     Right: The Bank’s DGM Retail Banking Range 1 and Range 2 – D.M.L.B. Dassanayaka, DGM Product and Banking Development, M.J.P. Salgado, DGM Sales and Channel Management. C. Amarasinghe and CEO and General Manager Senarath Bandara with the Bank’s Assistant General Managers of the Provinces who received mobile branch vehicles.
Left: Bank of Ceylon’s CEO and General Manager Senarath Bandara opens the ‘Branch on Wheel’ mobile vehicle. Right: The Bank’s DGM Retail Banking Range 1 and Range 2 – D.M.L.B. Dassanayaka, DGM Product and Banking Development, M.J.P. Salgado, DGM Sales and Channel Management. C. Amarasinghe and CEO and General Manager Senarath Bandara with the Bank’s Assistant General Managers of the Provinces who received mobile branch vehicles.

The Bank of Ceylon’s mobile banking services were expanded by adding four ‘branches on wheels’ recently. The mobile branches in the Western Province-South, Eastern, Central and North Central Provinces will assist people to reach banking services conveniently.

‘Branch on Wheels’ vehicles were handed over to BOC Provincial Assistant General Managers at the Bank’s head office under the patronage of the Bank’s CEO and General Manager Senarath Bandara.

A mobile branch vehicle includes a teller counter, customer area, ATM and a self-service kiosk. Services, such as cash deposits and withdrawals, fund transfers, bill payments, accounts opening, applying for loans and internet banking are provided.

The Branch on Wheels concept was introduced in line with the Government’s objective of bringing in the un-bankable population in the country to the banking stream and to cater to those who are difficult to reach by traditional methods of banking.

CEO and General Manager Senarath Bandara said, “Enabled as part of the digital transformation, the Bank takes this initiative to ensure that the country is covered by assigning a mobile branch for each province. The Bank hopes to cater to a wider ground area and reach a wider customer base. The branch will be opened according to a schedule to operate as a routine branch.” “It will also serve as a service centre when mobilising special events in the region. The BOC also strategically places this as part of a recovery plan to support relief operations in disasters to assist customers in their time of need,” he said.

The BOC pioneered to elevate the country’s banking industry on par with the international standards bringing a world-class banking experience to its customers’. With the responsibility of a Bank with a state ownership, it has spread its wings across the country to cater to every Sri Lankan. 

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